Consignor FAQs
We have a minimum limit of 25 items in order to participate, unless you have furniture or baby equipment. There is a maximum of 200 items per consignor number. In order to keep our inventory of the highest quality we are limiting consignors to: ● Infant will be limited to 25 hanging items per gender in sizes 0-12 months. We encourage you to bundle items on each hanger. ● Maternity will be limited to your 15 best items ● Juniors will be limited to 15 items per gender. While these tend to be "adult sizes", please make sure they are current teen styles and brands! NO BREAST PUMPS
Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop Off Days. Due to recent health regulations area to label in store will be VERY limited. If you choose this option, you may have to wait in your car for a labeling spot to come open, or label in your car. Option 2 - Let us print them for you free of charge, and pick them up during one of our announced early label pickup days. You'll pick them up and label your items at home. Then bring your already labelled items on Drop Off Days. We can guarantee these items as well if you properly label items. Option 3- Print your labels yourself at home IN COLOR. Printing yourself does void your consignor guarantee.
Yes! New as of Spring 2020, pre-sale ticket holders may bring ANY 1 guest with them. Due to capacity restrictions, children will count as guests unless they are being worn the entire time. If they are in a stroller or take up floor space, they count.
We strongly suggest that you NOT bring your children to the Pre-Sale. Due to capacity restrictions this event, children will count as your guest, and additional tickets will need to be purchased for any additional guests. Also, crowds and lines can be overwhelming, and it's hard to really shop while trying to keep up with them. Just bring a tape measure and their measurements and enjoy a mom's night out. Children are welcome to attend on one of the Public shopping days. We do understand that sometimes bringing them is inevitable. If that is the case, please be diligent about keeping them with you at all times, and do not let them play with anything you're not intending on buying.
We suggest you set the price at 25%-30% of the retail value. If your items do not meet the minumum price of $4 bundle several items together! Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also.
Yes, but you will need to enter your items online in separate batches and under separate Consignor Numbers. Register for each sale separately.
No, use children's plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. No wire hangers, please! It doesn't matter where the hangers come from, or what they look like as long as they're plastic!
Place them in a ziploc bag and then seal the ziploc with clear packing tape. This is important!
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible.
We suggest you bring a laundry basket with your name on it. Large bags will need to be checked at the door. We do have a few shopping carts, baskets and IKEA sized bags available for shoppers but during high traffic shopping times, these can be limited.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.
Wrinkled clothes do not sell! We will likely send them home to you if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
Yes, you may enter as many batches as you'd like until you reach the consignor maximum of 200 items. It is best you enter as many as possible on each batch.
We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.
Yes! We have lots of partnership opportunities available! Let us help you stay within your advertising budget while reaching THOUSANDS of NEA families! Email autumn@rhealana.com for more info!
