Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
We have a minimum limit of 25 items in order to participate, unless you have furniture or baby equipment. There is a maximum of 200 items per consignor number.
In order to keep our inventory of the highest quality we are limiting consignors to:
● Infant will be limited to 25 hanging items per gender in sizes 0-12 months. We encourage you to bundle items on each hanger.
● Maternity will be limited to your 15 best items
● Juniors will be limited to 15 items per gender. While these tend to be "adult sizes", please make sure they are current teen styles and brands!
NO BREAST PUMPS
Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop Off Days. Due to recent health regulations area to label in store will be VERY limited. If you choose this option, you may have to wait in your car for a labeling spot to come open, or label in your car.
Option 2 - Let us print them for you free of charge, and pick them up during one of our announced early label pickup days. You'll pick them up and label your items at home. Then bring your already labelled items on Drop Off Days. We can guarantee these items as well if you properly label items.
Option 3- Print your labels yourself at home IN COLOR. Printing yourself does void your consignor guarantee.
Yes! New as of Spring 2020, pre-sale ticket holders may bring ANY 1 guest with them. Due to capacity restrictions, children will count as guests unless they are being worn the entire time. If they are in a stroller or take up floor space, they count.
We strongly suggest that you NOT bring your children to the Pre-Sale. Due to capacity restrictions this event, children will count as your guest, and additional tickets will need to be purchased for any additional guests. Also, crowds and lines can be overwhelming, and it's hard to really shop while trying to keep up with them. Just bring a tape measure and their measurements and enjoy a mom's night out. Children are welcome to attend on one of the Public shopping days. We do understand that sometimes bringing them is inevitable. If that is the case, please be diligent about keeping them with you at all times, and do not let them play with anything you're not intending on buying.
We suggest you set the price at 25%-30% of the retail value. If your items do not meet the minumum price of $4 bundle several items together! Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also.
Yes, but you will need to enter your items online in separate batches and under separate Consignor Numbers. Register for each sale separately.
No, use children's plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. No wire hangers, please! It doesn't matter where the hangers come from, or what they look like as long as they're plastic!
Place them in a ziploc bag and then seal the ziploc with clear packing tape. This is important!
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible.
We suggest you bring a laundry basket with your name on it. Large bags will need to be checked at the door. We do have a few shopping carts, baskets and IKEA sized bags available for shoppers but during high traffic shopping times, these can be limited.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.
Wrinkled clothes do not sell! We will likely send them home to you if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
Yes, you may enter as many batches as you'd like until you reach the consignor maximum of 200 items. It is best you enter as many as possible on each batch.
We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.
Yes! We have lots of partnership opportunities available! Let us help you stay within your advertising budget while reaching THOUSANDS of NEA families! Email autumn@rhealana.com for more info!
